Customer Testimonial



Testimonial by Daniel Finnegan, General Manager, Central Operations, John Lewis


“After a rigorous tender process Woodway have recently secured a long term supply agreement for supply of all our Distribution packaging, having previously supplied a proportion of this. During this process Woodway demonstrated both a consistent and professional approach. Throughout our relationship with Woodway they have demonstrated an on-going commitment to add value within the Supply Chain ensuring that they meet all our business and operational objectives.


Woodway are seen as a key and strategic partner focussing on operational efficiencies, the protection of our products, brand enhancement and our environmental objectives. A dedicated account management team deliver against a robust SLA supported by a flexible service offering which is extremely important to us due to our seasonal demands.


Woodway have a broad understanding and insight of the market place supported by a very experienced Technical department. We view Woodway as innovators within their market place and they continue to deliver innovation throughout our network. Last year they supported our Christmas campaign, ‘The Man on the Moon’ by integrating augmented reality into the online packaging creating synergy with our other marketing streams.


Woodway conduct themselves in a similar manner to John Lewis and they continue to invest in both their people and business whist having a clearly defined ‘Vision & Mission’ statement and a robust set of values with which they conduct themselves.”


Daniel Finnegan, General Manager, Central Operations, John Lewis



Customer Testimonial

"Soho House began working with Woodway UK in the lead up to the launch of a new ecommerce brand, Soho Home, the business was introducing a home and interiors platform to support the hospitality brands. Soho Home looked to rebrand their existing ecommerce and bulk packaging and umbrella all ecommerce under the company name Soho Home.


Woodway tendered to support in two separate packaging requirements; the repackaging and labelling of all existing boxed sku’s to uniform and brand third party supplied product and the development of a luxe feel ecommerce packaging brief suitable for a vast and eclectic range of products from cutlery and crockery and beauty products through to furniture, lighting and rugs.


Our Account Manager, Jess Le Page, supported us through this process, offering advice, solutions and cost saving efficiencies throughout. Considering the nature of the project and the incredibly tight timelines, Woodway continued throughout to work with our warehousing and repackaging third parties ensuring our specification and brief were delivered and met and were always on hand for quick fire solutions. They were exactly what we needed, supporting a new business, requiring more than just a packaging provider through an incredible and expansive array of challenges delivering us, as requested to launch seamlessly."




PackRate® Testimonial

“PackRate® is the best tool I’ve seen to gauge people’s opinions on packaging in real time whilst also having the ability to promote our environmental credentials and educate customers on related topics. I’ve been pleasantly surprised so many M&S customers are willing to share their views on packaging (good and bad) and excited by the prospect of getting this information from a wider audience, when other retailers join the site. I’m also anticipating being able to mine the longer term data trends in a way which informs our packaging strategy to enhance our brand, deliver real benefit for General Merchandise and delight our customers.” Roger Wright, Head of Technical Packaging, General Merchandise, Marks and Spencer 

For more information please email packrate@woodwayuk.com

PackAcademy Testimonial

“We work closely with Woodway on all aspects of our packaging operations and this latest addition to their service is a valuable tool. The teams that attended the course have returned with greater knowledge and enthusiasm which they are sharing with their colleagues.” 

Gary Davenport, Operations Director (Debenhams) 

For pricing and availability please email packacademy@woodwayuk.com